
Wow, my mind is still spinning from the lightning bolts of crackling insights.
The Art of Marketing Conference in Toronto on March 2 with 1500 in attendance was all about harnessing one's creative potential to connect with people on the Internet in vital ways. Six internationally renowned authors and leaders shared their "cutting edge thinking and real world experiences on today's marketing issues."
Speakers, Themes, and Links to their WebsitesSeth Godin on Leadership and Creativity
Dan Heath on Strategy and Communication
Mitch Joel on Digital Marketing and Social Media
Max Lenderman on Branding and Experiential Marketing
Sally Hogshead on Persuasion and Influence
James Othmer on Advertising and Branding
All of the speakers provided riveting anecdotes, vivid images, and energizing insights.
Some Key InsightsMitch Joel (
A taller Seth Godin with similar polished presentation skills.)
Herman Cortes landed in Mexico in 1519 to conquer the land for Spain. One thing he did immediately was burn the ships. There was no going back for his men. Similarly burn the ships as a marketer; hit Ctrl/Alt/Delete. The rules of engagement on the Internet are continually changing.
- It's about doing: sharing, socializing, collaborating, and, most of all, creating.
- A paradigm shift has occurred with media. TV is stagnant but on the Internet people are engaged: interacting, reading consumer product reviews, caring about what others are saying. -Digital Darwinism is about community involvement and shaping the conversation, one to one, one to many.
-Stories spread and are shared to the world. Are you as a marketer there comfortable with the ebb and flow, more malleable and responsive?
Seth Godin (
His 70 minute presentation felt like 30.)
Highway #11 is your usual nondescript area of restaurants, gas stations, and franchise outlets. One day Godin stopped at the Candy Shoppe on 'Highway #11' and was fascinated how a mom and pop store had a very sophisticated business where people on average were spending $60 on candy. What were their secrets?
- Ideas that spread win. The market for something to believe in is infinite.
- Work has evolved from hunter, farmer, cog in a machine, to artist doing human work like making emotional connections, creating change.
- The hard part in creating is there are no clear steps.
- Be generous. Give more than you receive.
- Replace fear of the unknown with curiosity.
- Do work that matters....
Sally Hogshead (
By the time she was done, you love her name!)
-What made Jagermeister a popular drink despite its bad taste? It's got something to do with urban legend...
-It's interesting to see what people respond to. Be aware of the seven fascination triggers: mystique, power, lust, prestige, alarm vice (tension), and trust.
- Welcome to the rise of the A.D.D. world; many have the attention span of a gold fish.
- We are moving from the information to the fascination age...
James Othmer (
You appreciate the measured words of the writer.)
- Fiction, non-fiction writer is collaborating with diverse media interests to foresee what's next.
- Is
Avatar, a game changer? One aspect may be Jake Sully's immersion and perspective in the 3D digital universe.
- Marketers need to be sensitive to the story, the narrative and transformative, entertaining experiences in a new environment.
- There's a ubiquity of gadgets which need to be used in concert like a symphony and create connections.
- You are lost in a 'nincompoop forest' and must make your way through defining your brand.
- There are commitments not campaigns, collaborations not soloists.
- What's the show Bible for your brand? Be consistent across the media. What is your mythology and ethos?
- Choreograph the brand ballet.
-There are many worlds, but same orbits; one creator, many creators; unlimited versus fixed times.
Max Lenderman (
He's been to the third world and studied media domains.)
- There are 4 billion people making $2 a day who yearn to be part of the middle class.
- How are marketers reaching these 4 billion today? There is event marketing, troupes of actors entertaining with live advertisements.
- Some cities are banning billboard ads. What are the alternatives?
- Tide's initiative to help survivors of Hurricane Katrina and the earthquake in Haiti through portable washing sites provides that emotional, human connection.
Dan Heath (
Last speaker still motivates.)
- Don't be afraid of change. Also change takes time.
- Ketchup makes way for salsa...
- Go into the communities, test hypotheses, listen, gain knowledge, feel the dynamics, make the change.

- Understand the dynamics between the elephant and his rider. How do you manage the rational versus the emotional side of your thinking?
- Direct the rider, motivate the elephant, shape the path.
- Don't dwell on problems; focus on hope. Emulate yourself at your best moments.
ConclusionThese are exciting times for people navigating a message on the Internet. It's a great opportunity for the creative component to take an integral part.
And, just to prove I was there, here is a foggy picture of me with Seth and his signing of the book I bought,
Purple Cow. Moo! Thanks to my
son-in-law for inviting me to this wonderful conference.